- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Had tried through our insurance and they couldn't find a tow service available. They told me if I could find one use it they'd reimburse me. I called a competitor and got no answer. I'd heard Whiteheart was a good towing company so gave them a call, this is one a Sunday night pouring rain was told they'd be there in 30 minutes. 20 minutes later he pulled up was extremely polite we talked as he hooked up the van we got in and I was safely home in less than 20 minutes. I recommend them very highly you will not be disappointed.
Towing, near Winston Salem, NCStephan towed my elderly parents car and made sure they were safe...5 stars for great service! They picked up the phone right away!